FAQ - Necesito un Trastero


What is self storage or storage room rental?

The rental of storage rooms or Self storage is the modern version of traditional storage.

The big difference is that we offer totally private and independent spaces, where only the client can access their private belongings.

Storage rooms ranging from 1 square meter (suitcase size) to spaces of 20 or 30 meters to store pallets, furniture or larger items.

We provide safe and secure spaces for storing your items.

Why us?

We are a storage room rental company with a strong presence in many cities throughout Spain, and this gives us a great competitive edge. We have built on our contact and client base over the years. We listen to your needs and deal with any problems in a professional manner. We can provide flexible month to month contracts, adapting to your needs always.

We work with flexible contracts from month to month, without major commitment.

For example if you begin your contract on the 10th of the month, it is yours until the 10th of the following month. This is to make it simple and easy for you.

Hassle free and no deposit or hidden charges. We like to trust our clients!

All our rentals are fully inclusive of insurance, no hidden costs.

In addition, state of the art fingerprint access to our storage rooms, enhancing our security for your benefit
Exclusive onsite access to clients only.

Alarms and 24 hour surveillance of storage rooms in every province and city for increased protection.

How do you rent a storage room?

You can rent online, by emailing to us at info@necesitountrastero.es, or by calling us on this free phone number 900 811 646 or at any of our delegations.

All we require is your DNI number, contact information and payment details.

We prepare the contract and same day access of storage facility.

If it is a permanent longer contract , can I opt out?

If you wish to unsubscribe to a loner one-year term contract, you can email administracion@necesitountastero.es to unsubscribe. Normally we can offer a final discount if it is not the full year. Just notify us by above email 7 days in advance and we will end the contract. Also you can call free number 900811646.

How do I pay?

Normally we arrange a direct debit from your account , it is also possible to pay up front in cash in advance. For larger clients bank transfer is also available.

Short term contracts run from the day of the month which it is initiated, to the same day the following month, ie 10th August to 10th September, and 2-4 days later you will receive your receipt.

What items are NOT allowed in storage room?

  • Perishable and semi-perishable products, fruit, food etc
  • Genres and objects prohibited by law, or of illicit origin
  • Contraband, stolen items, and any items that are illegal in general.
  • Chemical, explosive, toxic or flammable products, as well as gases.
  • Animals, either alive or deceased..
  • Weapons, explosives.
  • Materials that may decompose or cause damage to other objects,
  • Any human beings are strictly prohibited, it is not a living space, it is a storage facility.
  • Any other object that, in the opinion of an average person, cannot or should not be kept in a STORAGE ROOM.
  • Vehicles or batteries.

Can I erect shelves in the storage room?

Yes, you can adapt and organize your storage room as you see fit. As long as it is an improvement for you, without damaging the original structure.

Can I change the size of my storage room if I need it?

Yes, in the event that you want to expand your storage room, because it has become too small for you, or on the contrary you want a smaller one, there is no problem. You just have to call us and tell us what you want, and we will adapt a storage room to your new needs.

How do you cancel a storage room?

To cancel any contract, please email us at administracion@necesitountastero.es , 7 days in advance.

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